Terms of service

Welcome to Boovella. These Terms of Service ("Terms") govern your use of boovella.store and your purchase and use of products and services available through our website.

By accessing or using our website, placing an order, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. About Our Store

Boovella operates an online retail store offering a selection of seasonal, decorative, lifestyle, and other consumer products.

Our website is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice where permitted by applicable law.

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing products on behalf of another person or entity, you represent that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, colors, and other information displayed on our website are accurate.

However:

• Product colors may appear differently depending on your device or screen settings.

• Minor variations in appearance, packaging, size, or specifications may occur.

• Product images may be provided for illustrative purposes.

• Product specifications may change where permitted by the manufacturer or supplier.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

Product availability may change without notice.

Adding an item to your shopping cart does not guarantee that the item will remain available until checkout or shipment.

If a product becomes unavailable after you place an order, we may contact you regarding available options. Where we are unable to fulfill an order, we may cancel the affected order and issue a refund for the amount paid for that product.

5. Pricing

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to display accurate pricing. However, errors may occasionally occur.

If an obvious pricing error affects an order, we reserve the right to cancel the order and provide a refund of any amount paid for the affected product.

Any applicable taxes, duties, or other charges will be handled as required by applicable law and may be displayed during checkout or charged by the relevant authority or carrier.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an email confirming that we have received your order. An order confirmation does not necessarily mean that the order has been accepted or that the product has been shipped.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

• Product availability

• Pricing or listing errors

• Suspected fraud or unauthorized activity

• Incorrect customer or shipping information

• Shipping restrictions

• Duplicate or unusually large orders

• Violations of these Terms

• Other legitimate business or legal reasons

If we cancel an order after payment has been received, we will refund the applicable amount paid for the canceled order.

7. Order Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

• Full name

• Shipping address

• Email address

• Phone number, where required

• Payment information

• Other information necessary to process your order

Please review your information carefully before completing your purchase.

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by you.

8. Payments

Payments are processed through the payment methods and payment providers made available during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not intentionally retain complete payment card information on our own systems. Payment information may be collected and processed by third-party payment processors in accordance with their applicable terms and privacy policies.

9. Shipping and Delivery

We will arrange shipment of accepted orders using available shipping and fulfillment services.

Delivery estimates displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

• Carrier delays

• Weather

• Customs or regulatory processing

• Incorrect or incomplete addresses

• High shipping volumes

• Holidays

• Transportation disruptions

• Other unforeseen circumstances

Once an order has been shipped, tracking information may be provided where available.

For additional information, please review our Shipping Policy.

10. Third-Party Suppliers and Fulfillment

Some products available through Boovella may be sourced, stored, or fulfilled through third-party suppliers and fulfillment partners.

These partners may receive information necessary to process and deliver your order, such as your name, shipping address, contact information, and order details.

Product packaging, shipping origin, carrier, and delivery methods may vary depending on the product and fulfillment provider.

We remain responsible for handling customer orders and applicable customer-service matters in accordance with our policies and applicable law.

11. Returns, Refunds, and Replacements

Returns, refunds, cancellations, and replacements are governed by our Refund & Return Policy.

Please review that policy before making a purchase.

Nothing in these Terms is intended to limit any rights or remedies that cannot lawfully be excluded under applicable consumer-protection laws.

12. Cancellations

Order cancellation requests are subject to the conditions set out in our Refund & Return Policy.

Once an order has entered processing or shipment, cancellation may no longer be possible.

If cancellation is no longer available, you may be able to request a return or refund where permitted under our Refund & Return Policy.

13. Prohibited Uses

You agree not to use our website or Services:

• For any unlawful purpose

• To violate applicable laws or regulations

• To infringe the rights of others

• To engage in fraudulent activity

• To submit false or misleading information

• To interfere with the operation or security of our website

• To attempt to gain unauthorized access to our systems

• To introduce viruses, malware, or other harmful code

• To use automated methods to access or interfere with the website in a manner that is not authorized

• To collect or track personal information of other users without authorization

• To reproduce, copy, exploit, or misuse our website or its content without permission

We reserve the right to restrict or terminate access to our Services where permitted by law if we reasonably believe that a user has violated these Terms.

14. Intellectual Property

All content appearing on our website, including text, graphics, logos, images, product descriptions, designs, page layouts, and other materials, is owned by or licensed to Boovella or its respective content providers unless otherwise indicated.

You may use our website and its content only for personal, non-commercial purposes related to shopping with Boovella.

You may not copy, reproduce, distribute, modify, publish, transmit, sell, license, or otherwise exploit our website content without our prior written permission, except where permitted by applicable law.

15. Third-Party Services and Links

Our website may use or provide access to third-party services, applications, payment providers, advertising platforms, analytics services, social media services, shipping providers, and other third-party technologies.

We may also provide links to third-party websites.

Third-party services are governed by their own terms and policies. We are not responsible for the content, availability, security, or privacy practices of third-party websites or services that we do not control.

16. Social Media and Advertising

Boovella may advertise and promote products through social media platforms, including Instagram and other online advertising channels.

Advertisements may direct you to our website or other platforms.

Information collected through advertising technologies, cookies, pixels, or similar technologies may be processed in accordance with our Privacy Policy and the applicable privacy policies of the advertising platforms.

17. User Communications and Reviews

If you submit a review, comment, photograph, suggestion, feedback, or other content to us, you are responsible for ensuring that you have the right to provide that content.

You agree not to submit content that:

• Is unlawful, fraudulent, abusive, threatening, or defamatory

• Infringes intellectual-property or privacy rights

• Contains malicious software

• Contains personal information belonging to another person without authorization

• Is misleading or intentionally deceptive

Where permitted by applicable law, by submitting content to us, you grant Boovella a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for purposes related to operating, promoting, and improving our Services.

We reserve the right to remove content that violates these Terms or applicable law.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee that:

• The website will always be available or uninterrupted

• The website will always be free from errors

• All information will always be completely accurate or current

• Products will meet every individual preference or expectation

• The website will be free from security vulnerabilities

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Boovella and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of our website, Services, or products.

This may include, where legally permitted, loss of profits, revenue, data, business opportunities, or other intangible losses.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Boovella and its service providers from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms

• Your unlawful use of our website or Services

• Your violation of another person's rights

• Your fraudulent or unauthorized activity

This provision does not apply to the extent that the applicable claim or loss results from our own unlawful conduct or liability that cannot legally be excluded.

21. Termination

We may suspend or terminate your access to our website or Services where permitted by applicable law if you violate these Terms or engage in conduct that may harm our website, business, customers, or service providers.

Termination will not affect rights or obligations that arose before termination.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Services, products, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Boovella is established, without regard to conflict-of-law principles, except where applicable consumer-protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available to them under the laws applicable to their purchase or place of residence.

24. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of our Services and purchases from Boovella, except where applicable law requires otherwise.

26. Contact Us

If you have questions regarding these Terms or your order, please contact us:

Boovella
Website: boovella.store
Email: contact@boovella.store